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কনটেন্টটি শেষ হাল-নাগাদ করা হয়েছে: বৃহস্পতিবার, ১০ জুন, ২০২১ এ ১২:২৩ AM

কন্টেন্ট: সেবা এবং ধাপ

MYcÖRvZš¿x evsjv‡`k miKvi

wmwbqi Dc‡Rjv grm¨ Kg©KZ©vi Kvh©vjq

LvMovQwo m`i, LvMovQwo

‡mev cÖ`vb cÖwZkÖæwZ (Citizen Charter)

1| wfkb I wgkb

wfkb : grm¨RvZ Drm n‡Z cÖvwYR Avwg‡li Pvwn`v c~iY, `vwi`ª we‡gvPb I ißvwb Avq e„w×|

wgkb : grm¨ I wPswomn Ab¨vb¨ RjR m¤ú‡`i ¯’vwqZ¡kxj Brcv`b e„w× K‡i †`‡ki cywó Pvwn`v c~iY I ißvwb Avq e„w× Ges Awfó Rb‡Mvwôi AskMÖn‡b Db¥y³ Rjvk‡qi myôz e¨e¯’vcbvi gva¨‡g G‡ÿÎ n‡Z cÖvß myd‡ji gva¨‡g `wi`ª grm¨Rxex I grm¨Pvlx Z_v evsjv‡`‡ki Av_© mvgvwRK †ÿ‡Î KvswÿZ Dbœqb mvab|

2| cÖwZkÖæZ †mevmg~n

2.1| bvMwiK †mev

µwgK	‡mevi bvg	‡mev cÖ`vb c×wZ	cÖ‡qvRbxq KvMRcÎ Ges cÖvwß¯’vb	‡mevg~j¨ Ges cwi‡kva c×wZ	‡mev cÖ`v‡bi mgqmxgv	`vwqZ¡cÖvß Kg©KZv©
(1)	(2)	(3)	(4)	(5)	(6)	(7)
1	DbœZ c×wZ‡Z gvQ I wPswo Pvl Ges Ab¨vb¨ RjR m¤ú` e¨e¯’vcbv welqK jvMmB cÖhyw³ m¤úwK©Z civgk© cÖ`vb	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	Dc‡Rjv grm¨ Kg©KZ©vi `ßi	‡bB	ZvrÿwYK	my`„wó PvKgv সিনিয়র Dc‡Rjv grm¨ Kg©KZv© ‡dvb : 0371-৬২০৯৫ B-‡gBj : sufokhagrachhari@fisheries.gov.bd
2	grm¨Pvl welqK cy¯ÍK, cyw¯ÍKv, Lvgvi cwiPvjbvi Rb¨ cÖwkÿY mvgMÖx, g¨by‡qj, evwl©K cÖwZ‡e`b BZ¨vw` weZiY	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	Dc‡Rjv grm¨ Kg©KZ©vi `ßi	‡bB	ZvrÿwYK
3	grm¨Lv`¨ AvBbÕ 2010 I grm¨Lv`¨ wewagvjvÕ 2011 ev¯Íevqb	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	Dc‡Rjv grm¨ Kg©KZ©vi `ßi	wewa †gvZv‡eK	1 gvm
4	grm¨ n¨vPvwi AvBbÕ 2010 I grm¨ n¨vPvwi wewagvjvÕ 2011 ev¯Íevqb	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	Dc‡Rjv grm¨ Kg©KZ©vi `ßi	wewa †gvZv‡eK	1 gvm

2.2| `vßwiK †mev

µwgK	‡mevi bvg	‡mev cÖ`vb c×wZ	cÖ‡qvRbxq KvMRcÎ Ges cÖvwß¯’vb	‡mevg~j¨ Ges cwi‡kva c×wZ	‡mev cÖ`v‡bi mgqmxgv	`vwqZ¡cÖvß Kg©KZv©
(1)	(2)	(3)	(4)	(5)	(6)	(7)
1	wewfbœ `ß‡i grm¨ welqK Z_¨vw` wewbgq	cÎ I B›Uvi‡bU\|	Dc‡Rjv grm¨ Kg©KZ©vi `ßi	‡bB	wbav©wiZ mgq	my`„wó PvKgv সিনিয়র Dc‡Rjv grm¨ Kg©KZv© ‡dvb : 0371-৬২০৯৫ B-‡gBj : sufokhagrachhari@fisheries.gov.bd
2	cyi¯‹vi cÖ`v‡b g‡bvbqb `vb I KwgwUi mfvq †hvM`vb	cÎ I B›Uvi‡bU\|		‡bB	wbav©wiZ mgq
3	‡gvevBj †KvU© ev¯Íevqb	cÎ I B›Uvi‡bU\|		‡bB	wbav©wiZ mgq
4	cÖwkÿb	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	Av‡e`bcÎ	‡bB	wbav©wiZ mgq
5	FY cÖvwß‡Z mnvqZv	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	Av‡e`bcÎ	‡bB	wbav©wiZ mgq

2.3| Af¨šÍixY †mev

µwgK	‡mevi bvg	‡mev cÖ`vb c×wZ	cÖ‡qvRbxq KvMRcÎ Ges cÖvwß¯’vb	‡mevg~j¨ Ges cwi‡kva c×wZ	‡mev cÖ`v‡bi mgqmxgv	`vwqZ¡cÖvß Kg©KZv©
(1)	(2)	(3)	(4)	(5)	(6)	(7)
1	RvZxq grm¨ mßvn D`hvcb	bxwZgvjv weZib, Abyôvbm~wP †cÖiY wewfbœ KwgwU MVb I m¤úªmviY mvgMªx weZiY\|	Dc‡Rjv grm¨ Kg©KZ©vi `ßi	‡bB	miKvi KZ©„K †NvwlZ wb`v©wiZ mgqmxgvi g‡a¨	my`„wó PvKgv সিনিয়র Dc‡Rjv grm¨ Kg©KZv© ‡dvb : 0371-৬২০৯৫ B-‡gBj : sufokhagrachhari@fisheries.gov.bd
2	Dc‡Rjvi evwl©K Kg©cwiKíbv cÖYqb wewfbœ cÖRvwZi ¸YMZ gvbm¤úbœ †cvbv I eªæW gvQ Drcv`b I mieivn	e¨w³ †hvMv‡hvM, ‡gvevBj I B›Uvi‡bU\|	grm¨ Awa`ßi/ Dc‡Rjv grm¨ Kg©KZ©vi `ßi	‡bB	RyjvB n‡Z Ryb
3	QzwUi cÖ¯Íve, †ÿÎ we‡k‡l Aby‡gv`b, wRwcGd, eivÏ cÖ`vb BZ¨vw`\|	Av‡e`b mv‡c‡ÿ	Dc‡Rjv grm¨ Kg©KZ©vi `ßi/ B›Uvi‡bU	‡bB	wewa †gvZv‡eK

2.4| AvIZvaxb Awa`ßi/`ßi/ms¯’v KZ©„K cÖ`Ë †mev

`ß‡ii Kvhv©ejx

Dc‡Rjvq we`¨gvb Rjvk‡qi myôz e¨e¯’vcbvi j‡ÿ¨ KvwiMwi civgk© cÖ`vb Kiv;
e¨w³ ev cÖwZôvb‡K grm¨ welqK cÖKí cÖYqb I ev¯Íevq‡b mnvqZv cÖ`vb Kiv;
Dc‡Rjv grm¨ welqK mvwe©K Z_¨vw` msMÖn, msiÿY I mieivn Kiv;
grm¨Lv`¨ AvBbÕ 2010 I grm¨Lv`¨ wewagvjvÕ 2011 Gi AvIZvq grm¨Lv`¨ Drcv`bKvix/ Avg`vbxKviK/ wecYbKvix cÖwZôvbmg~n‡K jvB‡mÝ cÖ`vb I bevqb, cwi`k©b Ges grm¨Lv`¨ bgybv msMÖn I Zv cixÿvmn AvBb Agvb¨Kvix‡`i weiæ‡× e¨e¯’v MÖnb Kiv;
grm¨ n¨vPvwi AvBbÕ 2010 I grm¨ n¨vPvwi wewagvjvÕ 2011 Gi grm¨ n¨vPvwimg~‡ni wbeÜb cÖ`vb I bevqb wbwðZ Kiv Ges AvBb cÖwZcvj‡b e¨Z© cÖwZôv‡bi weiæ‡× AvBbvbyM e¨e¯’v MÖnb;
gvQ I wPswo‡Z digvwjbmn wbwl× †NvwlZ Ac`ªe¨ e¨envi‡iva Ges wbivc` grm¨Lv`¨ mieiv‡n mn‡hvwMZv cÖ`vb|
AwaK Drcv`b wbðZ Kivi j‡ÿ¨ miKvwi grm¨exR Brcv`b Lvgv‡ii Kg©cwiKíbv cÖYqbmn wewfbœ cÖRvwZi ¸YMZ gvbm¤úbœ †cvbv I eªæW gvQ Drcv`b I mieivn;
grm¨ Drcv`b e„w×‡Z e¨cK MYm‡PZbZv m„wói j‡ÿ¨ RvZxq grm¨ mßvn cvjb, grm¨ cyi¯‹vi cÖ`vb, Ab¨vb¨ wefv‡Mi cyi¯‹vi cÖ`vb I g‡bvbq‡b mnvqZv cÖ`vb Ges wewfbœ †gjv I w`e‡m AskMÖnb;
Dc‡Rjv chv©‡q ev¯ÍevwqZ grm¨ welqK mKj Kg©KvÛ Z`viwK, chv©‡jvPbv I GZ`wel‡q cÖ‡qvRbxq civgk© cÖ`vb Kiv;
grm¨ gvb wbqš¿b e¨e¯’v Kvh©Ki Kivi j‡ÿ¨ gvQ I wPswoPv‡l Abby‡gvw`Z `ª‡e¨i e¨envi e‡Ü Pvwl‡`i DØy×Kib Ges msµg‡bi Drm mbv³Kib, wRGwc, n¨vPvc, gvQ I wPswoi Avn‡ivËi cwiPhv©, grm¨ evRviRvZKib ¯’vcbvi nvBwRb-‡mwb‡Ukb wbwðZKib I GbAviwmwc Kvh©µg ev¯Íevq‡b Z`viwK Kiv;
‡Rjv grm¨ welqK I cÖvwZôvwbK mgm¨v wPwýZ Kiv Ges mgvavbK‡í e¨e¯’v MÖnb Kiv;
Awa`ßixq wewfbœ Dbœqb cÖK‡íi cÖKí `wj‡j ewY©Z `vwqZ¡ cvjb Kiv;
cÖvK…wZK `y‡hv©MKvjxb mgq mve©ÿwYK gwbUwis iæg Ly‡j gvV chv©q †_‡K Z_¨ msMÖn Kiv I Zv GwKfzZ K‡i gš¿Yvj‡q †cÖi‡bi e¨e¯’v Kiv|

3| Avcbvi Kv‡Q Avgv‡`i cÖZ¨vkv

µwgK	cÖwZkÖæZ/Kvw•LZ †mev cÖvwßi j‡ÿ¨ KiYxq
1	¯^qsm¤úyY© Av‡e`b Rgv cÖ`vb
2	grm¨Pv‡li civgk© cÖ`vbKv‡j cyKz‡ii AvqZb, MfxiZv BZ¨vw` m¤ú‡K© mwVK Z_¨ cÖ`vb
3	mvÿv‡Zi Rb¨ wb`v©wiZ mg‡qi c~‡e©B Dcw¯’Z _vKv
4	h_vh_ cÖwµqvq cÖ‡qvRbxq wdm cwi‡kva Kiv

4| Awf‡hvM cÖwZKvi e¨e¯’vcbv (GRS)

‡mev cÖvwß‡Z Amš‘ó n‡j `vwqZ¡cÖvß Kg©KZv©i m‡½ †hvMv‡hvM Kiæb| Zvi KvQ †_‡K mgvavb cvIqv bv †M‡j wb‡¤œv³ c×wZ‡Z †hvMv‡hvM K‡i Avcbvi mgm¨v AewnZ Kiæb|

µwgK	KLb †hvMv‡hvM Ki‡eb	Kvi m‡½ †hvMv‡hvM Ki‡eb	‡hvMv‡hv‡Mi wVKvbv	wb®úwËi mgqmxgv
1	`vwqZ¡cÖvß Kg©KZv© mgvavb w`‡Z bv cvi‡j	‡Rjv grm¨ Kg©KZv©	mswkøó †Rjv grm¨ Kg©KZv© I‡qe : www.fisheries.gov.bd	GK gvm
2	Awf‡hvM wb®úwË Kg©KZv© wbw`©ó mg‡q mgvavb w`‡Z bv cvi‡j	wefvMxq DccwiPvjK, grm¨ Awa`ßi	mswkøó wefvMxq DccwiPvjK I‡qe : www.grs.gov.bd	GK gvm
3	Avwcj Kg©KZv© wbw`©ó mg‡q mgvavb w`‡Z bv cvi‡j	gwš¿cwil` wefv‡Mi Awf‡hvM e¨e¯’vcbv †mj	Awf‡hvM MÖnb †K›`ª 5 bs †MBU, evsjv‡`k mwPevjq, XvKv\| I‡qe : www.grs.gov.bd	wZb gvm

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